Problem
Private clinics in Panama run scheduling, clinical records, billing, insurance collections and patient communication on disconnected tools or legacy systems with no AI and no WhatsApp. One three-physician clinic had US$116,627 in receivables spread across 14 insurers with no aging report to know what to collect first. Another spent 18 years locked into a system whose export was unreadable for the physician, and that switching cost keeps clinics where they are.


